Part 2: 12. What type of training is required to make adequate use of performance management systems?

The type of training which is required to make adequate use of performance management systems are :
1. To measure performance, which is to identify good employee and under performers, implement career program.
2.To provide feedback, which is to carry out an effective performance feedback process.
3. To set up performance standard and goals, which is to provide employee with specific performance expectations for each major duty and to carry out goal with the SMART concept.
4. To provide interpersonal skills such as communication skills like oral, written, listening and questioning ; styles of  behaviour, emphasising the importance of a positive response and a confident professional manner ; leadership and team work.