Friday 9 September 2011

Part 1:10 When developing a PMS,managers need to choose between various option or features of design available to them.Outline at least four such options.Your discussion should also outline the strengths and weakness of the various performance management methods.

When developing the performance management system managers must take into consideration many festures such as:
  1. The PMS must be an innovative one and encourage empowerment among the work force.
  2. The PMS must motive the workforce towards self management.
  3. The PMS need to allow feedback that is adotp two-way communication(managers to employees and vis versa)
  4. The PMS must constantly be evaluated and outcome on the behaviour must be look upon so that if needed immediate action can be implemented.
  5. The PMS must go in the same direction of the organisation goals and objectives,there must be an alignment so as to prevent choas in the organisation.
  6. The PMS must introduce training and development to increase performances and skills of workers.
  7. The PMS must ensure that there is continous feedback so as to provide counselling when required.
One performance management method that managers adopt is the 360-degree appraisals;this involve evaluating the performances and it is collected by supervisors,collegues,peers or employees themselves.the advantage of using this method is that it do not allow any form of gender or ethnicity biases but it lacks of accuracy as there can be leniency:which involve rating highly when performce is low, and also strictness which is rating high performance as being high.There is also the risk of stereotyping.

Another method is Management By Objective(MBO),it involve setting performance smart goals where the individual and the manager try to achieve in the minimum time.This method provide the benefit of ensuring that the worker very motivated and willing to attain the target set.The MBO method can be a disadvantage if the goal is not properly communicated between the individual and the worker this may create confusion,which can have a direct negative impact on the performance of the worker.

Another method of PMS is enhancing employee grievances this can be defined as a method which employee used when they have the feeling that they are being treated unfairly by the managemen,this can be upon disagreement over wages,inadequate working hours,discrimination or any form of harasement and inappropriate use of disciplinary process.It provide the organisation with a well motivated workforce performing in an harmonious working atmosphere and it provide a fair and effective methods to resolve problem in the workplace.

Managers can also use performance appraisal which involve evaluating whether the employees are perfoming effectively there job in accordance with the set of goals atributed to the specific job.As it is an informal appraisal it provide the advantage of having day-to-day contact with the workers and without any documentation see to it whether they are well performing their task or not.However the disadvantage is that the workers might feel frustrated if managers monitor too much their work which will lead to demotivation and unwillingness to well perform.

No comments:

Post a Comment